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Use Assertiveness Skills Training Materials For Employee Training and Get Them to Achieve More
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Chelsea Elm
Chelsea Elm is a training consultant with many years of experience in the training industry. She is interested in psychology, social sciences, management, corporate training and change management. You can buy downloadable soft skills training materials to extend and develop your training courses on management, trainer the trainer, leadership skills and emotional intelligence.

Also see free courseware, quick team building activities, negotiation exercises, conflict resolution exercises, trainer ideas, trainer games and exercises to improve communication skills.  
By Chelsea Elm
Published on 12/9/2010
 
Influencing is both art and science. Most people learn the craft through trial and error. They try a method and if they see any positive benefits, carry on to apply it to everyone else no matter who they are dealing with or what environment they are in. Some get lucky and some unfortunately feel that no matter what they do or say, people don’t listen to them. They might eventually develop a negative attitude believing that the world is set against them and life is a constant struggle. Fortunately there is a way out and it requires a shift in thinking. This article explores methods you can use to influence others, increase your personal impact and get best results.
Use Assertiveness Skills Training Materials For Employee Training and Get Them to Achieve More

Influencing is both art and science. Most people learn the craft through trial and error. They try a method and if they see any positive benefits, carry on to apply it to everyone else no matter who they are dealing with or what environment they are in. Some get lucky and some unfortunately feel that no matter what they do or say, people don’t listen to them. They might eventually develop a negative attitude believing that the world is set against them and life is a constant struggle. Fortunately there is a way out and it requires a shift in thinking. This article explores methods you can use to influence others, increase your personal impact and get best results.

Most people are self-centred. In other words, they pay a lot more attention to what they get out of an encounter than what others gets. To influence, you need to understand the other person, their needs and desires. Only then you can take steps to influence them successfully. This also prevents you from applying the same method to everyone irrespective of their personality and circumstances as you are forced to understand them first before you move on to influence them.

To influence others, always consider the following guidelines:

  • Put yourself in the other person’s position. What are their needs? How does the world look like from their point of view?
  • Connect with people on an emotional level. Establish rapport by empathising with them and showing that you care about their issues and problems and will put an effort within your capacity to help them.
  • Always think of win-win situations. If you focus too much on win-lose, sooner or later they are going to realise that dealing with you will not get them anywhere. Remember, if you persistently win and they persistently lose, they will have little reason to deal with you in the future. After all, they know they are going to lose anyway, so what’s the point of dealing with you.
  • Use the law of reciprocity. Help others and expect to be helped. Return favours to show that you can be trusted.
  • Always think of WIIFT; What’s In It For Them.
  • Start conversations by exploring common ground. This helps you to establish rapport and build a relationship.
  • Take a similar posture to the other person, replicate their movements, tone of voice and body language. There is an exception to this rule which is followed.
  • Think positively at all times. Positive personality is attractive and equally, people stay away from those who are constantly negative, say no and generally pessimistic. If you see that the other person is pessimistic, tactfully change the tone of the conversation and make it more positive. This prevents you from matching each other’s pessimism and going deeper into negativity. Your positivity forces the other person to let go of their limited thinking and follow suit into a positive ground. This also allows you to have personal impact on them and enhances your presence.
  • Establish credibility by showcasing the quality of your work. Your contacts and people you have provided services to can have a significant influence on your behalf as they provide a seal of approval for the quality of your work. Hence, always consider the best for people and allow word of mouth to spread the message about how good you are.

Successful influencing relies heavily on your attitude. If you can master your way of thinking you are already half way there to influence many people and make the world a better place by your win-win mentality.

Find more readymade UK corporate training resources and training materials for employer training on soft skills training, train the trainer, Questioning Skills, Creativity Skills, Listening Skills and Assertiveness. For related training resources see Assertiveness Skills Training Materials. Also see soft skills ppt, training tools, games for trainers, short icebreakers, power point slides, trainers notes and resources on writing training materials.